Seasonal / Cottage Service Pause Request – Beausoleil First Nation (Christian Island)
Submit your request. Broadband North will review it and confirm the outcome and any approved dates in writing.
Who can use this form
This form is only for seasonal and cottage customers whose BBN service address is in Beausoleil First Nation on Christian Island.
How a seasonal pause works
• Pause for up to six consecutive months.
• Requests received before the 20th of a month normally start on the 1st of the next month; requests on or after the 20th start on the 1st of the month after that. Pauses are not backdated.
• Regular Internet and equipment rental charges stop during the pause. Amounts owed before the pause are still payable.
• Your Internet is off during the pause, so cameras, alarms and other connected devices may not work.
• Service resumes on the restoration date BBN confirms. A pause is not a cancellation.
• BBN confirms your start date, restoration date and fee in writing, and may decline a request while an account is overdue.
The $99 fee
• Pause starting before January 1, 2027: a $99 reactivation fee, plus applicable taxes, is charged when service resumes.
• Pause starting on or after January 1, 2027: a one-time $99 hold fee, plus applicable taxes, is paid upfront before the pause begins. BBN confirms the payment date when approving your request. No reactivation fee applies.
Only one $99 charge applies to each pause. Full terms: https://www.broadbandnorth.com/terms-of-service (Terms and Conditions, sections 6 and 8)
Eligibility
*
I confirm I am a seasonal or cottage customer and my BBN service address is in Beausoleil First Nation on Christian Island.
About You
We use this to identify your BBN account. All fields marked with * are required.
Account holder's full legal name
*
First Name
Last Name
BBN account / customer number
*
Find this on your BBN invoice. Contact billing@broadbandnorth.com if you cannot locate it.
Service address
*
Street Address
Street Address Line 2
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Postal / Zip Code
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Email address
*
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*
-
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Preferred contact method
*
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Are you the account holder or an authorized account contact?
*
I am the account holder
I am an authorized account contact
Neither — please stop and contact the account holder
Authorized contact name
Enter your full name. You must already be listed on this account as an authorized contact by the account holder.
Seasonal Service Pause
You are requesting a temporary pause of your Internet service. BBN will review your request and confirm the approved pause start date and scheduled reconnection date in writing.
Requested pause start date
*
-
Month
-
Day
Year
Date Picker Icon
Requested pause length
*
Please Select
1 month
2 months
3 months
4 months
5 months
6 months
Maximum 6 months in any rolling 12-month period.
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Reason for request
Optional — helps BBN understand your seasonal needs.
Do you have Internet-dependent equipment or services at this address?
Security camera
Alarm
Smart thermostat
Monitoring device
Internet-based phone
Other
None known
Your pause starts before January 1, 2027. A $99 reactivation fee, plus applicable taxes, will be charged when your service resumes.
Your pause starts on or after January 1, 2027. A one-time $99 hold fee, plus applicable taxes, must be paid before the pause begins. BBN will confirm the payment date when your request is approved. No reactivation fee will apply when service resumes.
Pause fee acknowledgement
*
I understand the $99 fee (plus applicable taxes) for my pause: if my pause starts before January 1, 2027 it is charged as a reactivation fee when service resumes; if it starts on or after January 1, 2027 it is a hold fee paid upfront before the pause begins. Only one $99 charge applies to each pause.
Pause terms acknowledgement
*
I understand my Internet will be off during the pause, Internet-connected devices may not work, amounts already owing remain payable, the pause cannot be backdated, and service will resume on the restoration date BBN confirms. A pause is not a cancellation.
Read the full Terms and Conditions here:
https://www.broadbandnorth.com/terms-of-service
Terms & Conditions and Privacy Policy
*
I have read and agree to the current Broadband North Terms & Conditions and Privacy Policy.
Signature
*
Date
*
-
Month
-
Day
Year
Date Picker Icon
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